Last updated: 31.10.2026

This policy explains how we use your personal data when you visit acapulco.com.tr, fill in our forms or send us a message.

Data controller

Acapulco Hotel / Çağın Ltd., Çatalköy, Kyrenia, TRNC. We process your data in line with the TRNC Personal Data Protection Law No. 89/2007 and, for visitors from the EU, the GDPR.

What we collect and why

When you contact us through a form, booking, phone, WhatsApp or chat, we use your name, phone number, email, stay dates, number of guests and your message to answer your request, handle your booking and meet our legal obligations. For online payments, your card details are processed by the payment provider and are not stored by us. We only send offers and newsletters if you have agreed to receive them.

Cookies

We use strictly necessary cookies to run the website. Cookies from tools such as Google, Meta, TikTok and Contentsquare, used for visitor statistics and ad measurement, are only activated once you consent in the cookie banner. See our Cookie Policy (/en/cookies) for details.

Sharing

We never sell your data. We only share it with our service providers (hosting, booking, payment, messaging, analytics), with the agency you booked through where needed, and with authorities legally entitled to request it. Some providers may process data on servers outside the TRNC.

Retention

We keep your data for as long as the purpose requires and the law prescribes, then delete or anonymise it.

Your rights

You have the right to access your data, have it corrected or deleted, object to its processing and withdraw your consent at any time. Email [email protected] to make a request. You may also complain to a data protection authority.

Changes

We may update this policy when needed; the current version is always on this page.